Largest driver — Location 3 Inactive (82 patients, 57.3% of all attrition) represents a site-level closure/runoff, not ongoing churn. Peaked in 2023.
Financial risk — 36 financial cancellations (19 explicit + 17 no-pay). "No Payment" skews younger (avg 39.9) and more male (58.8%), while "Financial" skews older (avg 50.7) and female (73.7%).
Transfer net positive — Network gained +4 patients via transfers. Location 3 gained 2 net; Location 4 gained 2 net.
Gender pattern — Women are 67.8% of all attrition despite being 59.5% of patients, giving a female attrition rate of 2.3% vs 1.6% for males.
Complete Attrition Detail — All Reasons
Reason
Category
Count
Female
Male
F%
Avg Age
Peak Age Group
First Event
Latest Event
Location 1 — 2,043 Patients
2.05%
Est. Attrition Rate
48.1
Avg Age
57.2%
Female Share
31
Transfers (in/out)
Monthly New Patients — Location 1
Age Distribution
Financial Cancel Breakdown (Network-Wide Context)
Location 1 Context
Largest location — 2,043 patients (29.2% of network). Strong 2023 launch with 372 patients in March–April. Growth stabilized ~40–67/mo through 2025.
Demographics — Avg age 48.1, skewing older than Location 2. Female-majority at 57.2%. Regional market: 71.2% primary state, 22.8% neighboring state.
Transfer activity — 5 outbound transfers to Location 3 (all Location 3-bound), 2 inbound from Location 3. Net -3 to Location 3 channel. 3 outbound to Location 4 (all male, avg age 33).
Location 2 — 1,549 Patients
2.05%
Est. Attrition Rate
46.8
Avg Age
51.5%
Female Share
11
Transfers (in/out)
Monthly New Patients — Location 2
Age Distribution
Location 2 vs Location 1 — Monthly Comparison
Location 2 Context
Growth trajectory — Slower start than Location 1 (only 26 patients in 2023 Q1). Rapid ramp-up through 2024, reaching 119 in Jan 2026 — highest single-month total in the network.
Gender balance — Most balanced site at 51.5% female / 48.4% male. Noticeably more male patients than Location 1 (42.6%) or Location 3 (27.5%).
2025 acceleration — Location 2 is now outpacing Location 1 in monthly adds. Appears to be absorbing regional growth as a newer, less-saturated site.
Location 3 — 94 Patients (82 Inactive)
87.2%
Inactive Rate
47.0
Avg Inactive Age
74.4%
Female (Inactive)
+2
Net Transfer Gain
Location 3 Inactive — Monthly Trend
Inactive Age × Sex Distribution
Location 3 Transfer Flow (12 movements)
Location 3 Context
Site closure / runoff — 82 of 94 Location 3-tagged patients (87.2%) are marked inactive. This appears to reflect a site wind-down or patient migration rather than ordinary churn.
Peak inactivity — Highest inactive months were Jul 2023 (5), Apr–Jun 2024 (4 each), and Jan 2025 (5). Activity has nearly stopped by Feb 2025.
Transfer pattern — 5 inbound transfers (avg age 35.4, 80% female), 3 outbound (avg age 48.3, 100% female). Net +2 gained. Active patients primarily redirected to Location 1 and Location 2.