Privacy Policy

Who this policy covers

This policy applies to individuals who interact with us online or offline in a business context—for example, prospective clients, client representatives, and other visitors who submit inquiries or use our site. If you are interacting with us on behalf of a company, we may process your information in connection with that relationship.

Information we collect

Depending on how you interact with us, we may collect:

• Contact and account details you provide, such as name, work email, phone number, job title, company name, and similar identifiers.
• Inquiry and communications content you send through forms, email, or messaging—including topics you want help with, scheduling preferences, and notes from discovery or follow-up conversations.
• Engagement-related information if you become a client or participate in assessments or projects, such as business context you share for scoping, deliverables, or operational data needed to perform services (subject to our agreements and your instructions).
• Technical and usage data such as IP address, device or browser type, general location derived from IP, pages viewed, referring URLs, and timestamps—collected through cookies, pixels, and similar technologies where applicable.

Cookies and similar technologies

We use cookies and similar tools to operate and secure the site, remember preferences, measure traffic and campaign performance, and understand how visitors use our pages. You can control cookies through your browser settings; disabling some cookies may limit certain site features.

How we use information

We use personal information for purposes such as:

• Responding to inquiries and operating our website;
• Scheduling, conducting, and following up on discovery calls or proposals;
• Delivering consulting services, managing engagements, invoicing, and client communications;
• Improving our website, offerings, and user experience, including analytics and troubleshooting;
• Protecting our rights, users, and systems; detecting fraud or abuse; and complying with law;
• Sending operational or service-related messages where permitted, and marketing only where we have an appropriate basis (for example, with your consent where required).

We do not sell your personal information for monetary consideration. We also do not use or disclose sensitive personal information for inferring characteristics beyond what is necessary to provide services you request or as otherwise allowed by law.

How we share information

We may share information with:

• Service providers that assist us (for example, hosting, email delivery, analytics, calendar scheduling, or customer relationship tools), subject to contractual safeguards;
• Professional advisers where appropriate, such as legal or accounting professionals bound by confidentiality;
• Authorities or third parties when required to comply with law, enforce our terms, or protect rights and safety;
• A successor in connection with a merger, acquisition, or sale of assets, where your information may transfer as part of the business.

We do not share your information with unrelated third parties for their own marketing without your consent.

Retention

We retain personal information only as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the data and our relationship with you.

Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your accounts.

Your privacy choices and rights

Depending on where you live, you may have rights to access, correct, or delete certain personal information; to opt out of certain processing; or to appeal a decision about a privacy request. Residents of some U.S. states may have additional rights under applicable state privacy laws (for example, regarding targeted advertising or profiling in some jurisdictions).

To exercise rights that apply to you, contact us using the email below. We may need to verify your identity before responding. You may designate an authorized agent to submit a request where the law allows, subject to verification.

Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.

Third-party sites

Our website may link to third-party sites or services we do not control. Their privacy practices are governed by their own policies. We encourage you to read those policies before providing information.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and adjust the “Last updated” date. If changes are material, we will provide additional notice where appropriate.

Contact

For privacy-related questions or requests, contact us at alex@opusbc.io.